Logistics/Delivery Coordinator

Amerigas   Independence, OH   Full-time     Delivery / Courier
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Posted on May 28, 2021

Logistics/Delivery Coordinator

Job Summary (Purpose):

The Logistics/Delivery Coordinator (DC) will be responsible for optimizing the distribution of propane and the scheduling and routing of drivers in supported locations. The Logistics/Delivery Coordinator will work closely with District Operations, and Region Directors for route planning to ensure efficient routes that meet/exceed delivery metrics are created and dispatched. Subject matter expert for all routing, utilization and dashboard tools applicable to this function.

Key Characteristics:

-Understanding of routing tools and concepts
-Ability to multi-task while also prioritizing workload
-Collaborates well with others and communicates concisely
-Focused on meeting objectives while balancing driver and customer needs
-Analytical and capable of translating data into actionable results

Duties and Responsibilities:

-Oversee and quality check system generated delivery routes for completeness to drive efficiencies and meet key objectives
-Same day emergency/expedited order dispatch - Coordinate ETA with Drivers and Customers
-Work with operations management to incorporate local knowledge into efficient routes
-Monitor the automatic reassignment of undelivered orders from previous day/week's routes
-Change or make additions to routes as needed due to dynamic conditions
-Review district health check daily - identify accounts requiring factor maintenance and ensure notifications are submitted
-Lead weekly productivity planning calls with area management teams and Region Directors. Proactively making recommendations to maximize staffing and delivery efficiencies
-Work with Area Operations to prioritize, route or eliminate aging open orders
-Work with Area Operations to ensure data collations post daily
-Partner with Service Coordinator to ensure timely response for emergencies, and execution of service and delivery related tasks as necessary

Knowledge, Skills, and Abilities:

-Knowledge of Safety and DOT protocols
-Knowledge of Microsoft office products, such as PowerPoint, Word and, Excel
-Strong communication skills (both written & verbal)
-Effective problem-solving skills & acute analytical skills
-Customer service orientation
-Detail-oriented with strong organizational & time management skills

Education and Experience Required:

-1-3 Years of experience in routing or logistics
-Multi location routing experience preferred
-Supervisor or management experience preferred
-High School diploma required


Independence , OH