Ben Franklin Transit   Richland, WA   Full-time     Transportation
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Posted on May 3, 2021

Now hiring Full-Time drivers!

Commercial driving experience not required – BFT will train.

Bring your experience providing excellent customer service and a willingness to learn. Drivers provide transportation in the BFT service area. Requirements: High school diploma/GED; 5 years driving exp. w/ good driving record; ability to obtain and maintain a CDL (we train); work varying days and shifts – weekdays and weekends, days, evenings, and nights; must pass training program; must be at least 21 years of age. 


We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety.  Employees and representatives of BFT are expected to uphold our values and mission.

Operate fixed-route buses in the Benton and Franklin County service area, ensuring safe and timely transport of passengers. Display a professional attitude and provide effective customer relations.

Essential Duties & Responsibilities/KSA

  • Drive vehicle over specified routes or to specified destinations to transport passengers adhering to established time schedules; comply with traffic regulations ensuring passenger safety.
  • Provide courteous and respectful behavior to passengers; respond to questions regarding fares, schedules, routes, and transfer points.
  • Pick up and drop off passengers at designated bus stops; collect fares, tickets, and transfers; validate passes.
  • Conduct a thorough visual pre-and post-trip inspections on assigned bus and equipment following Department of Transportation (DOT) regulations; report malfunctions, damages, or equipment failures accordingly to management.
  • Assist passengers, such as elderly or disabled individuals in boarding or departing bus; ensure they are properly seated; load/unload wheelchair/mobility device and secure appropriately.
  • Troubleshoot enroute problems; notify dispatch regarding mechanical issues, potential safety concerns, traffic problems, road hazards, and accidents.
  • Promote passenger safety and BFT's Code of Conduct; handle passenger conflicts and disruptive passengers; respond to medical emergencies; notify dispatch when assistance is needed.
  • Implement Agency protocols in the event of vehicle or non-vehicle-involved accidents.
  • Announce stops using public address system; keep passengers informed of delays.
    • Complete paperwork including timesheets, day card, arrival and departure times, occurrence/incident reports, passenger counts, types of fares used, and log books.
    • Perform special service assignments, bus bridges, fill services and acts as replacement driver; assist in training new drivers.
    • Maintain cleanliness of vehicle.
    • Work with and maintain confidential information.
    • Demonstrate regular and punctual attendance.
    • Other duties as assigned.

      High School diploma or G.E.D. equivalent and be 21 years of age plus five years of driving experience. Must possess a valid Washington State driver license.
      Must obtain and maintain the following licenses and certifications for continued employment at BFT:

      • Washington State Commercial Driver License (CDL) and corresponding medical certification and endorsements, or ability to obtain within 180-days of employment.
      Previous transit driving experience is encouraged, but not required.
  • Other
    Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.
    Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy and respect.
    Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
    Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
    Innovation: Considers new approaches to situations; encourages ideas and improvements.
    Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
    Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.