City Of Longview

Longview , WA
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Transit Dispatcher

City Of Longview
Longview, WA Full-time
Posted on September 1, 2018

Transit Dispatcher - City of Longview, WA

$3,806 - $4,881 per month, plus excellent benefits package.

Longview, Washington (pop. 36,000) is located in Southwest Washington along the scenic Columbia River Basin nestled between Portland, OR and Seattle, WA. Longview is a comfortable and affordable community with close proximity to larger city amenities as well as abundant outdoor recreational activities in the Cascade Mountains, Pacific beaches, and numerous rivers and lakes. 

Position information:  The City of Longview is looking for a full-time Transit Dispatcher to join our Transit Team. This position serves our public transit division, which operates RiverCities Transit six days per week in the Longview/Kelso urban area. Typical duties include monitoring daily operational activities through our ITS system, open and/or close the system, ensure all driver shifts are filled, modify driver schedules to fill last minute vacant shifts, provide customer service in person and over the phone, coordination with our fleet division, and data entry. Our ideal candidate will have excellent customer service and communication skills, an ability to change tasks frequently, ability to keep and maintain confidential information and maintain attention to detail. This position reports to the Transit Supervisor who assigns specific tasks and responsibilities. This position will report for duty Tuesday – Saturday and is located at our City Shop in Longview.

The finalist must pass a pre-employment drug screen and criminal background check. This is a safety sensitive position subject to the random drug and alcohol testing policy per the Department of Transportation federal regulations.

Minimum requirements: 

High School Diploma or GED; and one (1) year of demonstrated experience dispatching or driving transit buses in a public transit system with a clean driving record. Demonstrated public relations skills; previous dispatch or customer service experience is a plus.

Licensing Requirements:

  • Class B Commercial Driver's License with Passenger endorsement and No AirBrake Restriction (or ability to obtain within 18 months)
  • FirstAid/CPR Certification (or ability to obtain within 6 months)

ADA/EEO/WLAD/Drug-Free Workplace.