Customer Service Representative/Estimator

Jamison Door   Hagerstown, MD   Full-time     Call Center / Customer Service
Posted on November 8, 2020

Customer Service Representative/Estimator

Local manufacturing company is looking for an organized, dependable, friendly, self-starter to join their team.

Requirements: 

  • Ability to work independently as well as in a team in a fast-paced, time critical environment 
  • Ability to consistently interact with various departments, sales representative and customers. 
  • Follow-up on tasks and provide status updates 
  • Excellent written and verbal communications skills 
  • Strong math and computer skills 
  • Maintain detailed and organized records of all correspondence and other job related information 
  • Ability to research and review information to appropriately quote and provide accurate information to customers 
  • Quote, enter and schedule orders 
  • Ability to respond to customers and salespeople in multiple platforms, i.e., phone, email 
  • Superb telephone etiquette 
  • Attention to detail is highly important 
  • Quick learner with the ability to multi-task and enjoy learning new products in an expanding company 
  • Ability to read, interpret and understand blueprints, shop and architectural drawings 
  • Prior customer service experience preferred Benefits include competitive wage, health, dental and vision insurance, a flexible spending account, life insurance, 401k, paid holidays and vacation.