Optimization Associates Inc.

Eden Prairie , MN
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Transportation Coordinator

Optimization Associates Inc.
Eden Prairie, MN Full time
Posted on April 16, 2018

Optimization Associates Inc. (OAI) - We connect railroads to more efficiencies and savings on crew ground transportation. Providing crew transportation services to the railroad industry since 2000, we are a leader in crew transportation, information management and real-time logistics.

Our high performing team is looking to fill out our customer service/dispatch team. We have full time positions open on multiple shifts. Each shift consist of 3 twelve hour days and 1 six hour day (Listed out below).

Day Shifts: Sunday-Monday-Tuesday 7am to 7pm, Wednesday 7am to 1pm

Night shifts: Saturday-Sunday-Monday 6pm to 6am, Tuesday 6 pm- midnight, Saturday-Sunday-Monday 7pm to 7am, Tuesday 7pm to 1am, or Wednesday Midnight -6am, Wednesday-Thursday-Friday 6pm- 6am

Essential duties and responsibilities include the following. Other duties may be assigned:

  • Responds to incoming calls and other forms of communication that require action to complete a transportation opportunity Monitors driver status and availability Identifies, researches, and resolves customer issues Use and understand Client and Supplier technologies / tools Candidates should :
  • Be proficient multitasking with multiple apps, instant messaging, and phone systems.
  • Enjoy customer service, teamwork, and a commitment to improvement.
  • Must enjoy working on a team!
  • A full time customer service/dispatch position with OAI provides:
  • A consistent work schedule. You work the same schedule week to week.
  • Accrual of PTO after 90 days of Employment (up to 80 hours for 1st year).
  • Benefits package (medical, dental, vision, etc.).
  • Great teammates.

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