Shuttle Drivers

Resort Group   Steamboat Springs, CO   Full-time     Transportation
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Posted on November 20, 2020

Shuttle Drivers Needed!

Our shuttles are plexiglass-equipped for the safety of drivers and riders!

CDL & Non-CDL positions

Summary: Drives shuttles to transport owners and guests by performing the following duties in a courteous, helpful and professional manner: 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Drives shuttle vehicles in a safe manner to transport guests &owners to/from individual properties or central check-in area to ski area, downtown, or other local attractions during their stay. 

Assists guest with loading/unloading of skis, luggage or other personal items. 

Assists disabled/elderly passengers into and out of vehicle. 

Operates radio or similar device to communicate with Dispatcher, front desk and other shuttles driver, to receive instructions, report schedule, disruption of service, or accidents. 

Delivers customer service by being Professional, courteous, helpful, and informative. 

Strives to continuously maintain basic knowledge of local events, local attractions, dining establishments, and other local areas of interest. 

Answers inquiries pertaining to resort services; registration of guests; shopping, dining, entertainment, and travel directions. 

Promptly reports any accident to direct supervisor and follows the specified accident procedures. 

Cleans and services vehicle with fuel, lubricants, and accessories. 

Reports any unsafe conditions of vehicle, tires, or other areas of the workplace. 

Competency: 

To perform the job successfully, an individual should demonstrate the following competencies Problem Solving - Uses reason even when dealing with emotional topics. 

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance. 

Interpersonal - Focuses on solving conflict, not blaming. 

Oral Communication - Speaks clearly and persuasively in positive or negative situations. 

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences. 

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values. 

Organizational Support - Follows policies and procedures; Supports organization's goals and values; Supports affirmative action and respects diversity. 

Adaptability - Adapts to changes in the work environment; Manages competing demands. 

Attendance/Punctuality - Is consistently at work and on time. 

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions. 

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.  

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.  

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: 

Minimum 5 years prior driving experience. This experience can be professional driving or gained through personal driving demonstrated by maintaining continuously a valid driver’s license. 

Language Ability: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. 

Math Ability: 

Minimum math skills required. 

Reasoning Ability:  

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.  

Certificates and Licenses:  

Valid U.S. driver's license with excellent driving record being maintained throughout employment for both insurability and reasonable assurance to safety. Must be 25 and older. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts (vehicles), and the employee is occasionally exposed to vibration while driving. The noise level in the work environment is usually moderate. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit, to stand, talk and Hear.  


Resort Group

Steamboat Springs , CO